PRIVACY POLICY

Welcome to Customized AE (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring a safe online experience when you visit our website, www.customized.ae . This Privacy Policy outlines how we collect, use, and protect your personal information.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Non-Personal Information: Browser type, device information, IP address, and website usage data collected through cookies and similar technologies.
• Order Information: Details of products ordered, customization preferences, and order history.

We use the information we collect to:

• Process and fulfill your orders, including payment and delivery.
• Provide customer support and respond to inquiries.
• Send updates about your order status.
• Offer promotions, special offers, and updates (with your consent).
• Improve our website and user experience through analytics.
• Comply with legal obligations.

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: To fulfill orders, process payments, or provide customer support.
• Legal Compliance: If required to comply with laws, regulations, or legal processes.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and user behavior.
• Store your preferences for future visits.

You can control cookie preferences through your browser settings.

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute security.

As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of promotional communications by clicking “unsubscribe” in our emails.
• Request a copy of the personal data we hold about you.

To exercise these rights, contact us at info@customized.ae

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated directly.